When Chris needed to sell a house, he contacted several law firms for his conveyancing. Sarah Hailes at EHL Solicitors in Melbourne stood out as being quick to respond and caring the most about delivering good service, so Chris chose to work with her. Here, he explains why he’s kept using Sarah for conveyancing ever since:
A: The last time was to sell a house. I had used Sarah before and she was brilliant. I originally worked with her after finding EHL Solicitors using a Google search.
A: Most simply, she came back to us quickly. She gave me a quote as I’d asked and did exactly what I asked her to do. She was helpful right from the start and throughout the process she was really easy to work with. Sarah listens to you and provides answers to the questions that you ask – she’s definitely bothered about giving a good service.
A: Really straightforward but made easier by Sarah. If I emailed her she would respond; if I called her she would answer.
A: Her availability. If I wanted to drop in to drop off paperwork or to sign documents it was always fine and she would always make time for me. It was the same communicating via email or telephone – she is really easy to communicate with.
If you would like to speak to Sarah you can contact her via email: firstname.lastname@example.org or phone: 01332 862 113.
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